I prebooked terminal parking for my wife’s weekend in Paris, flying from Edinburgh. The ticket she received at the barrier on entry did not have her registration and booking reference on it. So on exiting the car park she was charged £155 to leave. She couldn’t find a help button and there was no one around to help. As there were cars queuing be hind her, she became flustered and duly used paid the charge using her debit card. The registration number is K300AYE and the booking reference is IGLYXQJFF. So the camera at the barrier didn’t pick up her number plate, the printing quality is very poor (particularly on the receipt) and there was no help available on exit.